Start free.
Pay as you grow.
Your first 100 interactions are free every month. Upgrade when your store needs more — no contracts, cancel anytime.
Choose how much help
your store needs.
Every plan includes AI support. Higher tiers add more interactions, human agents, and hands-off coverage so you do less.
Free Plan
- 100 AI Interactions per month
- AI managed knowledge base
- Live analytics for every AI conversation
- Access to the merchant community forum
Starter Plan
- 200 AI Interactions included
- $0.10 for each additional AI Interaction beyond the included 200
- AI managed knowledge base
- Live analytics for every AI conversation
- Access to the merchant community forum
- Support tickets for customer support
- Adjust usage caps anytime
Additional interactions: $0.10 ea.
Professional Plan
- Unlimited AI Interactions
- Agent + AI managed knowledge base
- 100 Agent Handled Interactions included
- $1.00 per additional Agent Handled Interaction, subject to your chosen usage cap
- Live analytics for every AI conversation
- Access to the merchant community forum
- Adjust usage caps anytime
- Custom Trained AI Model
- Garrio dedicated account manager
Additional interactions: $1.00 per agent interaction
What support actually
costs you today.
See what you'd spend doing support yourself vs. letting Garrio handle it at your monthly volume.
Choose a plan to model:
Manual Support Only
With Starter Plan
What you get
on each plan.
Every plan includes AI support. Here's what changes as you move up.
| Feature | Free Plan | Starter Plan | Professional PlanBEST FOR SCALE |
|---|---|---|---|
| AI Interactions included | 100 per month | 200 per month | Unlimited |
| Agent Handled InteractionsHuman agents handle escalations | Not available | Not available | 100 included |
| AI Interaction overage rate | Not available | $0.10 per interaction | Included (unlimited) |
| Agent Interaction overage rate | Not available | Not available | $1.00 per interaction |
| Live analytics dashboard | |||
| Knowledge base | AI managed | AI managed | Agent + AI managed |
| Custom trained AI modelFine-tuned to your store data | |||
| Support level | Community forum | Community + tickets | Dedicated manager |
| Adjustable usage caps |
All plans are month-to-month. No contracts, cancel anytime.
Know exactly how
billing works
The most common questions we get from founders before they install.
Need a custom volume model?
Contact the Garrio TeamTry it free.
Upgrade when it makes sense.
Install in 5 minutes, see how it handles your customers, and decide from there. No credit card, no commitment.
Setup time
Always free to start
Month-to-month plans